Reading Feedback Like a Pro
Instead of focusing on a single glowing note, look for recurring mentions of the same strengths across different travelers and trips. Consistency around communication, logistics, and outcomes suggests institutional excellence, not isolated luck.
Reading Feedback Like a Pro
A five-city itinerary during peak season tests an agency differently than a simple weekend getaway. Feedback that praises performance on complex trips, weather disruptions, or special requirements is particularly valuable for predicting future success.